Refund policy

Return Policy

Jaws of Ice is sold and supported by Lake Weeders Digest, LLC. Our goal is your complete satisfaction with every purchase.

You may exchange or return most new, unopened items within 30 days of receiving your order for a full refund of the product price (shipping and handling charges are not refundable). Returns requested after the 30-day period are subject to a 20% restocking fee.

Returned items must be in new condition, unassembled, and in their original packaging with all parts and components included. Special-order items are not returnable.

How to Start a Return

All returns require a Return Authorization (RA). Returns sent without an RA will not be accepted. To request an RA, call our customer service team at 763-551-1441 or email info@weedersdigest.com and we will walk you through the process.

Refused Orders

Orders that are refused and returned to us are subject to a 20% restocking fee plus all associated shipping charges.

Incorrect or Damaged Items

If you receive an incorrect or damaged item, please contact us right away at 763-551-1441 and a customer service representative will make it right.

Refunds

Once your return is received and inspected, approved refunds are issued to the original payment method.